John F. Hollway (C’92, MAPP ’18) is Associate Dean and Executive Director of the Quattrone Center for the Fair Administration of Justice at the University of Pennsylvania Law School. His research helps organizations confront challenges and turn negative occurrences into opportunities for quality improvement. He is a national thought leader on the use of root cause analysis in criminal justice, and is a frequent consultant to criminal justice agencies and corporations on quality improvement and measurement issues. John is the author of numerous publications, including Conviction Review Units: A National Perspective (2016), A Systems Approach to Preventing Errors in Criminal Justice (2014), and Killing Time: An 18-Year Odyssey from Death Row to Freedom, winner of the National Independent Book Award for non-fiction in 2011, and one of the Chicago Sun-Times’ Best Books of the Year. Hollway holds a BA from Penn in Diplomatic History with a minor in East Asian Studies, a JD with honors from the George Washington University Law School, and a MAPP degree with Distinction from Penn.